Health & Wellbeing – Clinical Services

Health & Wellbeing Support Services

Civic provides a range of individualised supports to complete everyday personal activities, thereby assisting in the transition to more independent living.

Our experienced, clinical support staff work collaboratively to provide a holistic, person-centered service. Using evidence based therapies aimed to achieve your social, emotional, physical and vocational goals and reach your full potential. We provide tailored specialist services including speech pathology, nursing, psychology, and behavioral support.

Civic staff use a Person Centred Active Support (PCAS) approach with a range of living activities.

  • Our Clinical Services

    Our dedicated Clinical Services Team provide a holistic, person-centred service. The team works collaboratively with clients, families, carers and other service providers to develop achievable plans. Assessment and therapy are evidence-based to ensure effective services are delivered.

    What services do we offer?

    Our dedicated Clinical Services Team are committed to providing comprehensive clinical services – ranging from, speech and communication reviews, nursing, behavioral, counselling and psychological support.

    What type of supports are available?

    Our clinicians can also assist with support for eating and drinking difficulties, strategies to improve everyday tasks such as handwriting, dressing, cooking and playing. Behavioral concerns, mental health issues or social and emotional difficulties can also be supported through us as well. We also provide Medicare and individual billing for non-NDIS appointment and referrals.

    • Complex health reviews and Nursing Care need assessments
    • Hospital Discharge planning for complex care needs clients
    • Continence care- catheter changes
  • Specialist Support Services with Civic

    Our Clinical Services Team work collaboratively using evidence based therapies. We aim to provide effective therapy to all clients to achieve their social, emotional, physical and vocational goals and reach their full potential.

     

    Civic can provide, or provide access to, a range of therapeutic and specialist support services such as:

     

    • Speech pathology/therapy – including speech, language and swallowing assessment and therapy.
    • Nursing – assisting patients with their personal care needs and reviews. Nursing care planning begins when the client and is continuously updated throughout in response to client’s changes in condition and evaluation of goal achievement. Planning and delivering individualized or patient-centered care is the basis for excellence for the nursing supports Civic aims provide.
    • Psychology – including counselling and understanding how people think, feel, behave and learn.
    • Behaviour support – creating individualised strategies for people with disability that are responsive to the person’s needs, in a way that reduces the occurrence and impact of behaviours of concern and minimises the use of restrictive practices.
  • Meet the Civic Clinical Services Team

    Jacqueline Simpson
    A Clinical Consultant with over 20 years’ experience as a highly qualified medical professional with dual registrations in both nursing and midwifery. My professional background has given me the knowledge and experience to look after all ages with a variety of complex health illnesses and diseases across both the health and disability sector. It also has given me great pleasure in being able to assist with bringing new life into our world and being able to hold the hands of our dear elderly when leaving our world. Jacqueline is only new but has been part of the Civic team since September 2020 working as an Clinical consultant assisting across all sites in the south eastern area and down South.

    Special interests
    Jacqueline enjoys all aspects of anything health related but her true passion now lays with mentoring, educating others to work towards best health outcomes for the people we care for.

    Christine Hayes
    With over 40 years’ experience as a highly qualified nursing professional, Christine has experience across most disciplines, both in metropolitan and rural and remote settings. On a rich background of critical care, she has had the opportunity in both managerial and clinical roles to hone skills for Complex Health, Older Peoples Mental Health and Aged Care.

    Christine has been part of the Civic team since October 2019, as Clinical Consultant responsible for facilitating clinical support for our clients and teams.

    Special interests
    Instead of admission to a Residential Aged Care Facility due to frailty or failing health, Christine has a special interest in supporting clients in their own homes to live as normal a life as possible.

     

    Tanja Halpert
    A Registered Clinical Psychologist with over 20 years experience in variety of roles and areas in mental health, disability and private practise. Tanja Halpert has been part of the Civic team since February 2013 as part of a multi-disciplinary team providing clinical support to both Civic and external providers in terms of behaviour support, individual counselling, staff training and supervision of peers and students.

    Special interests
    Tanja is passionate in the belief that disability clients particularly those with an Intellectual Disability benefit from psychological interventions not just behavioural support.

    Nathaniel Leon
    Nathaniel is a behaviour practitioner registered with the NDIS and currently employed by CIVIC disability services. Nathaniel begun his career as a senior support staff working with individuals who demonstrate complex and challenging behaviours. During this time Nathaniel gained hands on experience supporting people to achieve a high quality of life and reduce behaviours of concern. Nathaniel brought this experience and knowledge to his role as behaviour practitioner and continues to provide a high level of support and care for those he works with.

    Nathaniel has completed his Bachelor of Psychology and is currently completing his honours year with a plan to gain his provisional registration as a Psychologist. Nathaniel is a strong advocate for people with disabilities and understands the need for behaviour support in supporting clients and improving their quality of life.

  • Contact Civic

    To find out more about Civic’s Clinical Services, contact the Customer Experience Team on 1300MYCIVIC (1300 692 484) or email enquiries@civic.org.au.

    CONTACT US
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