Meet the Team

Civic is guided by a passionate and dedicated team – operating simultaneously across greater NSW, to achieve one common goal;

Breaking down barriers and creating moments that matter for people living with disability.

The Civic family embodies over 600+ employees; consisting of Supported Employees, Practice Managers, Practice Leaders, Support Workers, Support Coordinators, Clinical Specialists, Customer Experience, People & Culture, Finance, Rostering, Communications & Partnerships, Impact & Design, Digital Experience, Business Analytics, Logistics & Warehousing, and Food Services.

  • Partner with us
  • Civic Cafe Penrith
  • Civic Disability Services - Industries
  • Civic School Leavers SLES
  • Civic Staff
  • Civic Nowra Cafe
  • Civic Kitchen & Catering

Civic’s Management Team have an in-depth knowledge of the disability sector and are thought leaders who are bringing innovation into the sector.

  • Annie Doyle

    Chief Executive Officer

    A management professional with more than 20 years’ experience, including the last eight years in NFP disability.  Annie encourages her team at Civic to not just think outside the box, but to challenge how we think, imagine, and navigate alternative perspectives.  “Our purpose anchors us and we always have a guiding star to ensure we stay true to our moral compass.” Outside Civic, Annie is also known as an adventurer and keen beekeeper, giving away her delicious honey for free!

  • Mike Churchman
    Chief Financial Officer

    A Chartered Accountant and member of the Governance Institute with broad international commercial and strategic experience.
    Mike has been with Civic for the past three years, bringing with him a long history of senior roles in the sector. Originally from the UK, Mike also holds a degree from Oxford University. Now settled in Australia, Mike is known around Civic for his quirky catch phrases and balances his life with his passion for cycling.

  • Nicole Fitze
    General Manager Social Enterprise & Inclusion

    Nicole has more than 19 years’ experience working in the NFP sector, working across multiple leadership roles.
    Nicole also has a passion for travel, which she’s managed to combine with her working life, assisting 20 Civic customers fulfill their dream of travelling. “I’ve dedicated over 20 years to trying to make a difference in people’s lives through my work and volunteer contributions, and to combine my love of traveling to support others.”

  • Peter Moore
    General Manager Civic Industries

    Peter brings more than 12 years’ experience in warehouse production in the disability sector to his role.
    In his role at Civic Industries, Peter uses his experience to oversee a diverse workforce, and enjoys delivering outstanding results to business partners such as Amazon and NSW Health.
    Outside Civic, Peter is known to enjoy all things motor sports.

  • Demelza O’Keefe
    General Manager Digital Experience

    With more than eight years’ experience working in the not-for-profit sector, Demelza uses her proven skills in project management to drive digital experience and systems. 
    “My role evolves with technology, so I am always looking for ways to deliver a better experience for customers and staff.” Outside her working life, Demelza is a certified learning addict, and is currently enrolled in an MBA (Social Impact).

  • Kate Smith
    General Manager Impact & Partnerships

    Kate brings with her more than 20 years’ senior experience in the NFP sector. 
    In her role at Civic, Kate is responsible for leading discovery and innovation through human centred design, telling the story through marketing, comms and partnerships and creating moments that matter through customer experience for people with a disability. Just as she’s recognised for her passion for work, Kate is equally known for her killer knowledge of musicals and insatiable appetite for Fishermans’ Friends.

  • Carrie Voysey
    General Manager Service Improvement

    Carrie has more than 25 years’ experience in the NFP sector and has been with Civic for the past four years.
    “Working at Civic gives me the perfect marriage of my two professional passions: wanting to champion human rights of people with disabilities; and working for a not-for-profit.” Carrie shares the same birth date as Queen Victoria and her secret wish is that she was Jane Austen in a previous life – there is no charm equal to tenderness of heart, and perhaps, that’s why she’s dedicated her life to making a difference.

  • Kylie Crofts
    General Manager People & Experience

    Kylie joined Civic in 2019, bringing with her more than 15 years senior experience in the disability and aged care sector.
    In her role as General Manager, People & Culture, Kylie is passionate about maintaining a workforce  where people see a person’s heart and that our differences are just part of the package of who we are. Outside her busy work life, Kylie is known for her nifty needle skills, frequently creating beautiful crochet creations!

  • Adam Blatch
    Chief Operations Officer

    Adam joined Civic in 2019 as COO, bringing with him a wealth of experience in the NFP sector. 
    Adam’s role is to create a sustainable operating model that delivers exceptional value to Civic and its customers within the parameters of Civic’s risk appetite, strategy and brand. “My aim is to embed a customer and employee experience culture,” he says. If he’s not at work, Adam can often be found supporting the local footy team.

Civic’s Board bring a range of specialist skills, experience and knowledge to Civic. They have interesting backgrounds and utilise their own sector expertise to set the strategic direction of Civic.

  • Civic Board Members - Dunstan De Souza

    Dunstan De Souza

    BEc, LLB

    Admitted to the High Court of Australia and Supreme Court of NSW, Dunstan has been a practising solicitor for more than 30 years.

  • Civic Board Members - Michael Coughtrey

    Michael Coughtrey

    BBus, LLB, CA

    As a Chartered Accountant, Michael has more than 30 years of experience in the profession, specialising in taxation and business services across a broad industry base.

  • Civic Board Members - Glenn Coleman

    Glenn Coleman


    Glenn brings his business and community experience to the role of Director. He is CEO of the Coleman Group and a Property Developer specialising in affordable housing.

  • Civic Board Members - Kelly Wood

    Kelly Wood

    BE(Hons), ME(mgt), FRAeS

    Kelly has been recognised for her contribution to aeronautics and specialises in strategy development and fostering leadership potential.

  • Civic Board Members - Peter Lewis

    Peter Lewis


    Peter served as a Civic Director from 1996 to 2008 and was reappointed in 2011. He brings his vast experience as a Councillor in Sutherland Shire and Sydney County Councils, as well as involvement in Rotary.

  • Civic Board Members - Les Roelandts

    Les Roelandts

    AdvDipHR & AdvDipAppMgt

    Les is highly skilled in the creation, development, communication and implementation of business strategies and initiatives, which provide future growth opportunities, improved business performance/practices and contribute to on-going business success.

  • Civic Board Members - Mona Randall

    Mona Randall

    B. Commerce, CPA

    Mona is a commercially and operationally focused senior finance executive offering over 20 years experience built through working in ASX listed companies from a variety of industries that include Retail, Aviation, Manufacturing, non-profit, and Health.

  • Civic Board Members - Susan Saunders

    Susan Saunders

    B.Sc. (Hons) Microbiology, Dip. Marketing

    Sue brings a wealth of management experience along with expertise in Customer Experience programs, Customer Service leadership & systems development, and business process improvement, predominantly in the healthcare industry.

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