Flexible Aged Care Services

As much or as little support as you need

Civic’s Flexible Aged Care service offers in-and-out-of-home support for seniors, aged 65 years or older who are in need of some support around the home, as well as providing respite for carers.

As an Aged Care provider with more than 60 years’ experience, Civic’s friendly aged care team is ready to help.

  • Tailored support to suit your needs

    The type of supports provided are varied and include, but are not limited to:

    • Flexible respite – this service can provide respite for family members and friends who may act as carers.
    • Accompanied, and unaccompanied grocery shopping – one of our friendly support workers can take you to your local supermarket to pick up groceries, or they can take a list and shop on your behalf. We will of course, also help you to unpack bags and put groceries away once at home.
    • Social outings and home visits – whether it’s a coffee and a chat at home, a trip to the beach or local park, or support to visit family and friends, Civic can help you maintain those important social connections.
    • Delivery of pre-prepared meals, from Civic Kitchen & Catering – our team is on hand to provide delicious pre-prepared, healthy meals in single or two-portion serves.
    • Support to attend medical appointments – our team can pick you up and support you to attend appointments, or wait for you, then drop you safely back at your home.
    • Food preparation at home – if you prefer to prepare and cook your own meals, our team can support you with that.
    • Support with domestic tasks – our team can perform light cleaning duties, such as vacuuming, laundry, sweeping and dusting and so on.
    • Gardening and maintenance around the home – our team can help with light gardening tasks such as weeding.
  • Who is Flexible Aged Care for?

    Civic flexible care services can provide a little or a lot of help to support you to live independently at home.

    You can access Flexible Aged Care if you are:

    • Over 65 years of age (or 50 if you are Aboriginal or Torres Strait Islander)
    • Residing in the South East Sydney area
    • Registered with MyAgedCare (Civic can provide assistance with this)
    • Not in receipt of another government support which precludes this – call us to make a confidential enquiry.



    How to access flexible aged care services

    To access flexible respite care, you will need to arrange an assessment through My Aged Care which can be conducted over the phone. Providing eligibility for flexible respite services.


    Flexible Aged Care is available seven days a week, from 6am to midnight, excluding public holidays.

    Respite Care Costs

    Costs vary depending on whether you are eligible for government funding or paying privately.
    We ask for a contribution fee for all flexible care services, this can be discussed upon enquiry.

    Our Customer Experience Team is here to help you. We’ll take you through your payment options and answer any questions.

    Contact our Customer Experience Team on 1300 MYCIVIC (1300 692 484) or email enquiries@civic.org.au

  • Contact Civic today

    If you would like to know more about Flexible Aged Care, our friendly customer service team is available to discuss your needs in confidence.1300MYCIVIC (1300 692 484) or email enquiries@civic.org.au.

  • Call 1300MYCIVIC
  • This field is for validation purposes and should be left unchanged.

How does the FREE information cart work?

To find out more about Civic services add them to the FREE information cart and we will email you with more details.

Go to Services page to view the FREE resources


Aa Display settings