On Wednesday, 22 April 2026, the Australian Government shared news regarding upcoming changes to the NDIS.

We recognise that announcements like these can bring a sense of uncertainty, and it is only natural to feel a bit unsettled or to have questions about what these updates might mean for you. As your trusted partner, Civic is here to walk alongside you and provide any support you need.

Our commitment to supporting you in living life your way remains at the heart of everything we do. For now, we want to reassure you of a few important things:

• Your supports are continuing exactly as usual.
• Our team is ready to listen, answer your questions and assist you in any way we can.
• We will keep you up to date as new details and specific information become available.

These changes will roll out gradually over time, so there is no immediate pressure. If you would like to read the official information at your own pace, you can find the details here: Securing the NDIS for Future Generations.

If you would like some additional help understanding what these updates mean for you, please get in touch with your usual Civic contact. We understand that change can feel daunting, but we are here for you, we are listening and we will work through these changes together.

If you find you need some additional support during this time, please remember you can also reach out to:

• Lifeline Australia – 13 11 14
• Beyond Blue – 1300 22 4636
• Your GP or local health service

If at any point you have questions, we encourage you to speak with your usual Civic contact. You can also contact our client engagement team between 8am and 4pm by calling 1300 692 484 or email enquiries@civic.org.au.