Yesterday, the Senate passed a landmark Bill introducing tough new laws designed to protect NDIS participants and safeguard the Scheme from exploitation. These reforms represent a significant step in ensuring the NDIS remains a secure, high-quality system for those who rely on it.
While there are a still a number of steps before the Bill becomes law, the Bill introduces a number of key measures:
Zero Tolerance for Fraud: New criminal offences will be established for failing to comply with banning orders or providing registered supports without proper registration, with jail terms of up to five years.
Increased Accountability: Fines for serious misconduct will increase dramatically – up to $15 million in cases involving death or serious injury ensuring that bad actors face real consequences.
Cracking Down on Misleading Ads: New anti-promotion orders will stop businesses from using deceptive advertising that tricks participants into misusing their funding.
Stronger Oversight: The NDIS Quality and Safeguards Commission will extend its powers to ban untrustworthy auditors and consultants, alongside strengthened monitoring and enforcement capabilities.
Whistleblower Protections: Improved protections ensure that anyone can safely report unsafe or unlawful practices without fear of retribution.
Modernising Claims: To prevent systemic abuse, the NDIA will introduce mandated electronic claim forms and now has the power to request evidence before payments are made.
At Civic, we welcome these measures as a vital move toward a more transparent and secure Scheme, ensuring resources remain focused where they belong: on delivering high-quality support and life-changing outcomes for our clients.


